Square POS reviews
From AUD $275
About Square POS
Square POS (Point of Sale) is a comprehensive payment processing and business management solution designed primarily for small and medium-sized businesses. Launched by Square, Inc., the system has revolutionized how businesses handle transactions, offering a seamless blend of hardware and software that caters to a wide range of industries, including retail, food service, and professional services.
Why Square POS?
Square was established to give every business owner an easier way to take card payments. From small projects to large companies, Square helps businesses of all sizes and types succeed on their own terms.
- Commerce: Sell in person, online and anywhere you do business.
- Customers: Drive business with marketing, client bookings and loyalty programs.
- Financial: Manage cash flow and get acces to funds instantly.
- Staff: Run your team efficiently with permissions and timecards.
- Developer: Connect third-party apps or build custom solutions.
Pricing
Free
Sell in person, online, over the phone or out in the field. No setup fees or monthly fees – only pay when you take a payment.
Plus
Get advanced features designed specifically for restaurants, retailers or appointment-based businesses. Upgrade when you want to, cancel anytime.
Premium
Build a bespoke plan that meets the complexity of your operations. Custom processing rates may be available pending eligibility.
Included with every Square account
- Fast online signup
- Transfers as soon as the next working day
- Free Square Point of Sale apps
- Account takeover protection
- End-to-end encrypted payments
- Active freud prevention
- Advanced reporting at no additional cost
- Dispute management
- Customer support
Square is the best point of sale system I’ve ever used. It’s user-friendly, reliable, and the troubleshooting support is exceptional. I love the flexibility to choose my payment schedule, with the daily option being my preferred choice. The ability to accept various payment methods and utilize multiple features is a major advantage. Setting up the menu took some time, but now that it’s integrated with my online sales, managing it has become incredibly easy. I genuinely can’t recommend this POS highly enough.
The system heavily relies on a strong internet connection, and the fees for both us and our customers are too high. We’re considering switching from Square to Commonwealth Merchant System, which offers a free card reader and fees of just 1.1%, nearly two-thirds less than Square’s rates.
Square POS is relatively easy to use and navigate, and it is generally reliable and hassle-free. However, the backend can be quite confusing, with settings leading to different areas depending on where you click. For example, pressing “settings” in one place takes you to one area, while pressing it elsewhere takes you to a completely different section. Overall, I’ve been satisfied with Square and would use it again. However, if you’re not very tech-savvy or prefer not to navigate complex systems, you might find it overwhelming.