Abacus
From AUD $69
About Abacus POS
Abacus POS is a cloud-based point of sale solution, which is mainly meant to be used with iPad devices. This system is designed to help businesses keep track of their sales and inventory, as well as provide customers with a convenient way to pay for their purchases.
The Abacus POS system comes with a variety of features that can benefit businesses, such as the ability to track inventory in real-time, manage customers and orders, accept payments, and much more.
It comes with online ordering capabilities and a built-in loyalty program, which can help businesses increase sales and encourage customers to return. Retailers also have the option of making use of the self-ordering kiosk and the built-in CRM system.
This is a comprehensive and affordable solution that can help businesses streamline their operations and provide a better experience for their customers. A business owner will get all the tools they need to streamline their operations.
Overall, Abacus POS is a feature-rich and affordable point of sale system that can be a great addition for businesses of all sizes.
Why Choose Abacus POS?
1
Accounting Integration
With this tool, you can easily integrate your POS system with your accounting software. This will make it easier for you to keep track of your finances and ensure that all your sales are accounted for.
2
Advanced Reporting
This platform also provides you with advanced reporting capabilities. With this, you can generate detailed reports on your sales, inventory, customers, and more. This information can be very valuable in helping you make informed decisions about businesses like quick service restaurants.
3
Built-In Loyalty Program
As mentioned, the Abacus POS system comes with a built-in loyalty program. This can help you encourage customers to return to your store by offering them rewards for their loyalty.
4
Cloud-Based Platform
This is a cloud-based platform, which means that you can access it from anywhere with an internet connection. This can be very convenient for businesses that have multiple locations or that need to be able to access their POS system while on the go.
5
Customer Order History
This feature allows you to keep track of your customer order history. This can be very helpful in ensuring that you always have the products that they need in stock. The feature works well in collaboration with the customer management system.
6
Inventory Management
Another great feature of this platform is its inventory management capabilities. With this, you can easily track your inventory in real time and make sure that you always have the products that your customers need.
7
Multi-Location Support
This POS system also supports hospitality businesses with multiple locations. With this, you can manage all your locations from a single platform and keep track of your sales and inventory in real time.
Abacus POS Overview
Abacus POS Pricing
With all these amazing features, businesses have the option of choosing the desired pricing plan for Abacus POS.
There are two main price plans:
- Standard: This starts at $69 per month and is only available for use on one device
- Professional: For $189 per month, you can enjoy this plan, which supports up to 4 devices.
Our Verdict
Abacus POS has proved to be a great addition for businesses of all sizes. With its accounting integration, built-in loyalty program, and cloud-based computing, this POS has all the features you need to streamline your operations.
The only downside is that some features require a paid subscription.
The professional plan is quite affordable considering it supports up to 4 devices and this can help businesses with multiple stores.
With the online ordering capability, you can extend your reach and attract new customers.
There is also a self-ordering kiosk, which makes it easier for customers to place their orders conveniently.
If you have regular customers, you can use the customer management system to keep track of their ordering history and ensure that you always have their favourite products in stock.
Overall, we think this is a great POS system for businesses of all sizes, especially the ones in the retail business.
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Specifications
- Self-ordering kiosk
- Online ordering
- Customer management
- Kitchen display screen
- Cloud-based computing
- Stock management
- Loyalty programs
- Discount management
Advantages
- Supports online orders
- Integrates with accounts software
- Has a built-in loyalty program
- Cloud-based so can be accessed anywhere
Disadvantages
- Some features require a paid subscription
- It may be difficult to use for businesses with multiple locations
Hi there,
I’ve never written a public review before but the absurd, completely unprofessional, agonising & time wasting, costly experience that was Abacus has lead me to here – I don’t want anyone else to have to experience this joke of a POS system.
The issues we had were countless, to name a few – bill totals a particular amount but then abacus over-charges customers when the terminal payment is actioned – i.e bill totals 87 – then appears on card machine as 98. For no apparent reason. I’m not kidding you. Their answer to this, after much back and forth was ‘to update’ the app. Which by the way you have to do manually, through a series of absurd steps. Randomly, during service, the format of dockets being printed would change causing all sorts of issues. The support team goes around and around and AROUND in circles trying to blame the client, only after HOURS AND HOURS do they then admit it’s a ‘glitch’ and ‘should’ be fixed now. Other times payments wouldn’t go through, or would go through but the POS wouldn’t register. The mega issue – the tills wouldn’t cash up !! The two POS’s would not sync and for 5 months we tried day in and day out, so many phone calls, troubleshooting, absurd suggestions, then blaming us, then telling us it was a glitch and fixed and to try again, it not working. So many hours wasted on the phone to support. I can’t actually express in words how infuriating and bizarre the whole situation was. In the end we had to extract ourselves and go with a new POS system. Once we did that they finally started to ‘care’, connecting me with someone who seemingly wanted to help, he asked me to provide large amounts of evidence and written details in order to receive a refund as compensation. Spent many more hours gathering and composing this, to then wait MONTHS for a response, to then be told ‘they’ provided a great service and no refund could be made. Who are these people? Please do not involve yourself with Abacus.
I waited an answer from abacus team before writing this review but as usually they disappear, so here iam, writing my review to explain everyone how ABACUS POS working.
I choosed Abacus POS after a friend advise, if I knew before to sign and pay for 1 year contract, I ll run away. The team behind look totally lost and careless.
-Few times their server crashes (on 25th december one of our busiest day of the year) That mean that all the system stop working , impossible to open the app on all devices, printers stop working, i let you imagine what mess it was for our team. customer service were totally useless, impossible to tell us anything, just ” that we have to switch on/off our devices ( of course we tried before to called them). then server out for 2 days. After fixing it they werent even able to tell us a reason.
– We had few video call with them about some issues, like discount set-up, loyaltie program, stock managment etc.. at the end they couldnt solve any of our issues , just tell us that they gonna follow the problem to their team. After that No news nobody call us back.
-Many times the system set-up changed by itself printer set up,taxes set up, (iam the only one able to change it).
– The option available and their setup are totally not understandable, Its not clear at all and even the technical support dont understand it.
– If you have issues during the weekend, sorry you have to wait till monday because people are not working the weekend.
Those problems are just a sample of last 6 month using abacus, I event sign a new contract with an other POS provider before the end of my contract. I asked to have a refund or at least a small compensation but not even a sorry or an answer from them.
I expect they wont last long on the POS provider market.