Lightspeed Restaurant reviews
From AUD 79
About Lightspeed Restaurant
Lightspeed Restaurant is a robust point-of-sale (POS) system specifically designed for the unique needs of the restaurant industry. Tailored to streamline operations, enhance customer experiences, and improve efficiency, Lightspeed Restaurant offers a cloud-based platform that integrates seamlessly with various devices, including tablets and smartphones, allowing for mobility and flexibility in service.
Lightspeed Restaurant POS pricing and reviews
Lightspeed Restaurant supplies POS systems for all types of catering establishments: from star restaurants to coffee shops, pubs, fast food restaurants, etc. Looking for a POS system for your business? Lightspeed offers you the following:
- Payment Processing: Integrated payments powers insights for a seamless experience.
- Inventory Management: Track inventory to the ingredient level.
- Accounting: Automate your bookkeeping to avoid errors.
- Delivery: Consolidate all delivery orders on one screen.
- Kitchen Display System: Connect your FOH and BOH teams with a KDS.
- Customer Facing Display: Create a better checkout experience.
Pricing
Starter $79/mo
Simplify your daily operations.
- 1 Cloud-based POS
- Offline mode
- Restaurant workflows
- Takeaway workflows
- Integrated payments
- Single-view reconciliation
- Bill splitting
- Pay at the table
- Loyalty
- Bar mode
- Order Anywhere +$59/mo
- Menu manager
- Sales reporting
- Advanced Insights
- Inventory reporting
- Accounting integration
- 24/7 support
- Automatic upgrades
Essential $179
Exceed guest expectations.
- 1 cloud-based POS
- Offline mode
- Restaurant workflows
- Takeaway workflows
- Integrated payments
- Single-view reconciliation
- Bill splitting
- Pay at the table
- Loyalty
- Bar mode
- Order Anywhere
- Menu manager
- Sales reporting
- Advanced Insights
- Inventory reporting
- Accounting integration
- Lightspeed Live mobile app
- Multi-location management
- Lightspeed Inventory
- 24/7 support
- Automatic upgrades
Premium $359
Connect all of your departments.
- 1 cloud-based POS
- Offline mode
- Restaurant workflows
- Takeaway workflows
- Integrated payments
- Single-view reconciliation
- Bill splitting
- Pay at the table
- Loyalty
- Bar mode
- Order Anywhere
- Menu manager
- Sales reporting
- Advanced Insights
- Inventory reporting
- Accounting integration
- Lightspeed Live mobile app
- Multi-location management
- Multi-revenue centre
- Lightspeed Inventory
- 24/7 support
- Automatic upgrades
- Raw API access
Service
The 24/7 support that Lightspeed offers is greatly appreciated by many users. It can be deduced from reviews that Lightspeed scores high in terms of service by offering an online help site, training sessions, white papers, webinars, blogs and telephone customer service.
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Specifications
- Delivery
- Order Anywhere
- Advanced Insights
- Inventory
- Tableside
- Payments
- Accounting
- Kitchen Display System
- Customer Facing Display
- Capital
Advantages
- Easy to implement
- Easy to use
- Lots of features
- Best real-time reporting
- Access in offline mode
- Third-party integrations
Disadvantages
- Only available on iOS
Overall, our experience has been great, but no software is perfect. Their rates are comparable, but the customer support is phenomenal.
We had the highest expectations for Lightspeed POS and have been ecstatic about the choice. Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround. The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial. Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery. And the best part is full integration with our online site, POS, accounting software, and scheduling software.
Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have. We also recently went through a Hurricane that caused power and internet outrages for extended times in our area. We were still able to use Lightspeed despite not being able to connect with the internet thanks to their software and technology. Once the internet was restored (about a month later), Lightspeed was able to back up all sales and report information from when the internet was out. I highly recommend taking the plunge and starting up with Lightspeed. We are very satisfied.